Ethan Nouble
In this article, we’ll delve into a comprehensive comparison of two prominent players in the eyewear industry: Zeelool vs Zenni.
These online retailers have gained a lot of popularity for their affordable and stylish eyewear options. They offer a wide collection of prescription glasses, sunglasses, and more.
We’ll explore the key features, pricing, customization options, customer service, and overall shopping experience both stores provide.
By the end, you should have a clearer understanding of which option best suits your eyewear needs, helping you make an informed decision about your next pair of spectacles.
Zeelool vs Zenni: Styles and Choices
Zenni offers a wider selection of styles than Zeelool, including both classic and trendy frames, having been in business longer. The fact that it’s been around longer might explain why it has greater brand recognition and share.
At a given moment, you’ll find almost twice as many options on Zenni than you would find on Zeelool.
While Zeelool doesn’t offer as many options, but they have a few unique styles that aren’t available from Zenni. They’re also expanding quickly, so perhaps if you stick around long enough, you’ll find bigger collections to choose from in the future.
Winner: Zenni.
Zeelool vs Zenni: Lenses
Both Zenni and Zeelool offer a variety of lens options, including prescription and non-prescription ones.
Zenni also offers a wide variety of specialty lenses, such as blue light-blocking lenses and sunglass lenses.
Zeelool’s lens options are more limited, but the company offers a few unique options, such as high-index lenses and polarized sunglass lenses.
Winner: Zenni.
Zeelool vs Zenni: Prices
Generally speaking, Zenni is a bit more on the affordable end of the spectrum compared to Zeelool. You can get eyeglasses and sunglasses for as little as $5 or $6, while plenty of flames cost about $30.
On the other hand, Zeelool’s sunglasses and eyeglasses are available at around $20, and plenty of their frames cost between $30 and $50.
Besides being more affordable, Zenni also offers a lot more discounts and promotions than Zeelool. Zeelool does have 72 active coupon codes in total, while Zenni has only 4.
But if you’re looking to buy glasses in bulk, Zeelool is a better option, as it offers wholesale purchasing options.
In addition to that, Zenni offers student, veteran, nurse, teacher, essential worker, and birthday discount policies to its customers as well. From those, Zeelool only offers student discounts.
It’s worth noting, however, that what Zeelool lacks in affordability, it makes up for with afterpay financing, such as Apply Pay Later. It also offers Klarna financing, and modification and cancellation policies.
No less than 24 hours before shipment, you can modify or cancel frame and accessory transactions and get 10% off your order amount for prescription glasses. After shipment, you can get 30% of your order amount for frames, accessories, or prescription glasses.
Still, Zenni also supports Apple Pay Later along with Affirm financing and Zip financing.
You can pay at both stores with PayPal, Apple Pay, and Google Pay. Zenni allows you to pay with Amazon Pay and supports gift cards on top of that.
Winner: Zenni for upfront price, Zeelool for the general payment process.
Zeelool vs Zenni: Experience
Both Zenni and Zeelool offer a convenient online shopping experience. Customers can browse the websites, select a frame of their preference, and add it to the cart.
Customers can then enter their prescription information and choose from multiple lens options.
Once the order is complete, the glasses will be shipped directly to the customer’s home.
However, it’s worth noting that Zeelool offers free shipping, while Zenni doesn’t.
So, if you end up not liking the pair you ordered from Zenni, you should be prepared to lose the shipping cost you had to pay. The fee could be either $4.95 for standard shipping, $7.45 for priority shipping, or $18.95 for Express shipping.
Still, both places offer a 30-day return policy. That said, while Zenni offers a 30-day warranty, Zeelool offers a 365-day warranty covering clear defects in quality or material.
Winner: Zeelool.
Zeelool vs Zenni: Customer Service
Zeelool’s customer service is great. They have a good reputation and are known for being helpful and friendly. They offer a variety of ways to contact them, including phone, email, and live chat.
They also have a comprehensive FAQ section on their website that answers many of the common questions.
You can contact them through:
- Phone: 1-844-4ZEELOOL (1-844-493-3566)
- Email: https://www.zeelool.com/contact-zeelool
- Live chat: Available on the Zeelool website
- FAQ: https://help.zeelool.com/
On the other hand, Zenni’s customer service seems to be a mixed bag. Some customers have a stellar experience, while others come out with negative feedback.
Some of the common issues people have with Zenni’s customer service are long wait times, difficulty getting returns and exchanges, and poor communication on the service representatives’ end.
However, that doesn’t mean that you shouldn’t benefit from the prices and collections Zenni has to offer. You should just prepare to be patient, concise, and persistent should any problem arise.
Here’s how you can contact them:
- Email: [email protected]
- Live Chat: You can find it by visiting the website.
- Phone: 1-800-211-2105.
Winner: Zeelool.
Zeelool vs Zenni: Extras
What’s fun about Zeelool in the meantime is that they actively post new arrivals, promotions, and discounts in an effort to expand their business. They also use customer’s photos to let you see how others are enjoying the items they received shopping at their store.
On the other hand, Zenni gives you quizzes to help you figure out the glass shape that best fits your face shape.
Sometimes, they have events, like their first pop-up shop: Zenni Eyewear Lounge, and share them on social media.
Winner: Tie.
Final Thoughts
In conclusion, Zenni and Zeelool are both good options for online eyewear shoppers.
Zenni is a good choice for shoppers who are looking for a wide variety of styles and frames at affordable prices. Zeelool is an ideal pick for shoppers who are looking for unique styles and high-quality lenses.
Follow